Keeling Andrew, fine wine importer and sibling company to Noble Rot magazine and restaurants, is looking for a Logistics and Sales Assistant to join our growing team. The ideal candidate is a positive thinking wine lover with exemplary organisational and IT skills (French language is also an advantage).
This role will work closely with our admin team and will incorporate elements of sales, logistics, and customer service. Key responsibilities will include processing sales orders, liaising with people throughout the supply chain, and assisting with inventory management.
Salary: Competitive salary plus discretionary holiday bonus
Other benefits: 28 days holiday, WSET training, generous staff discount programme (including Noble Rot)
Hours of work: 40 hours per week: generally 9:00 am - 5:30 pm Monday to Friday
Location: Keeling Andrew office, 17A Great Ormond Street, London WC1N 3RA
Start date: ASAP
Key day-to-day responsibilities of the role will include:
Sales
- Processing customer sales orders for Keeling Andrew’s house account customers
- Providing fantastic customer service to all customers, which may include responding to enquiries, notifying customers of vintage/price changes, and liaising with the sales team to ensure that customer expectations are fulfilled
Purchasing & logistics
- Creating products and placing purchase orders with Keeling Andrew’s growing portfolio of fine wine producers and network of UK suppliers
- Coordinating incoming shipments and compliant customs documentation with our supply chain partners
- Ongoing communication with warehouse partners to land stock and solve problems with deliveries, product shortages, mis-picks, clerical issues etc
- Assisting with periodic stock takes
Administrative
- Acting as key administrative support for buying and sales departments; providing support where necessary (eg, assisting with the creation of bi-annual producer reports)
Desired skills and experience
- Experience of working in a similar office role
- French language skills a plus
- A passion for artisanal wine and food
- Excellent IT skills, including knowledge of Microsoft Excel
- Responsible, ambitious, hard-working, highly motivated, well organised, and excited to be part of the Keeling Andrew team.