About Hallgarten & Novum Wines
Hallgarten is one of the UK’s leading wine specialists, working with many of the UK’s top On and Off Trade businesses. Our award-winning portfolio has circa 1,500 wines from every corner of the wine-making world and is at the core of our success. We are proud to have been awarded the prestigious IWC ‘On Trade Wine Supplier of the Year 2023’, IWSC ‘Wine Distributor of the Year 2023’, and most recently the Sommelier Wine Awards ‘Large Merchant of the Year 2024’. We are also Sliver accredited Investors in People and proudly part of Coterie Holdings.
Main Purpose
Part of the sales support for the Off Trade National Accounts Team National Account Managers (NAM) both internally and externally.
Key Aims and Responsibilities:
- Supporting National Account Managers with day-to-day account management
- Working closely with National accounts support team
- Completion of new listing forms from customers working with the National Account Support Team
- Collating information from producers and marketing teams
- Collation and request of samples from producers or warehouse to customers awards press and tenders, working with the National Account Support Team
- Request New vintage samples to buyers
- Monitoring and working on customer web sites
- Control and update of Brand Bank
- Collating and analysis of customer sales out data from web sites ie Morrisons, Waitrose etc.
- Creation of ad hoc sales reports
- Collation of information on competitors and customers.
- Keeping product data base up to date from customer wine lists and web sites
- Dealing with adhoc customer information requests
- Support National account team with tastings and tasting Sheets
- Work with National Accounts team to smoothly onboard new customers.
- Critical paths for new product launches
- To provide support in preparing quotations and proposals for new potential customers
- Attend Customer meetings as required.
- Monitor Customer reserve trackers
- Monitor vintage changes working alongside National Account Support Team
- Attend generic tastings, consumer tastings, ie Waitrose winter food and drinks festival or Majestic Manager/consumer tastings
- Be a customer contact when NAM‘s are unavailable
- Work with NAM on Customer Gap analysis through Store Visits and Knowledge gaps
- Input into customer account plans
- Helping plan customer visits
- In time account manage smaller National Off trade accounts
- Help collate customer presentations
Knowledge, Skills & Behaviours
- Good administrative and organisational skills
- Attention to detail
- Knowledge of ex cellar and shipping processes desirable but not essential
- Good communication skills (written and verbal)
- Data literate
- Proactive attitude
- Customer focussed
- Confidence and good at problem solving
- Ambition
- Happy to help
- Passionate
Experience & Qualifications
- Microsoft NAVision experience preferable
- Experience of Commercial sales experience at NAE level or internal sales management
- Experience of cross functional working both internally (inter-department and with suppliers) and externally.
- Ideally WSET Level 3
- Experience of FMCG disciplines.
- Proficient in use of Microsoft Office suite
- Full Driving licence, ideally clean