Booking & Events Coordinator at Fenton Winery & Brewery

Position Summary

The Booking & Events Coordinator manages client inquiries, event bookings, pre-event logistics, and overall planning. This client-facing role integrates sales, CRM, and event coordination to drive revenue, ensure client satisfaction, and support operations.

Key Responsibilities:

Sales & Booking

·      Respond to event inquiries and hold client consultations.

·      Schedule venue tours and present services.

·      Prepare contracts, invoices, and proposals.

·      Maintain Salesforce and event calendars accurately.

·      Book leads and secure new business.

Planning & Coordination

·      Guide clients through planning according to FWB standards.

·      Upsell rentals, bar packages, and staffing.

·      Keep detailed event files and generate documents.

·      Coordinate with teams for smooth event execution.

Client Communication & Experience

·      Provide prompt, ongoing communication and resolve issues.

·      Serve as the client contact during setup and planning.

·      Assist with day-of event execution.

Marketing & Documentation

·      Collect media and testimonials for marketing.

·      Contribute content and feedback to support marketing efforts.

Qualifications & Skills:

• Bachelor’s degree or equivalent experience in hospitality, events sales and execution
• Minimum of 3 years of experience in events, hospitality, or other customer service
• Excellent communication, interpersonal, and customer service skills.
• Strong analytical, organizational, and creative thinking skills.
• Proficiency with Microsoft Windows, CRM systems, Canva, and data analytics tools beneficial

Beneficial Skills:

• Experience in hospitality industry
• Experience with large scale banquets, catering package creation and presentation
• Knowledge of Salesforce CRM, All Seated, or having wedding industry experience

This is a full-time opportunity offering competitive wages as well as benefits including health, dental, and vision insurance plus 401k with a generous match and profit sharing potential.