Winery and Cidery Tasting Room Administrator
Two K Farms is a vibrant winery and cidery dedicated to producing high-quality wines and ciders in a welcoming and supportive environment. Our tasting room is the heart of Two K Farms, where guests experience our craft products and enjoy an inviting atmosphere overlooking Traverse City Bay. We are committed to enhancing our guests’ experience while fostering a positive work culture for our employees. Ideal position for individual who wishes to work 3 to 4 days per week.
Responsibilities:
- Motivate and cultivate a positive work environment for staff while ensuring a welcoming atmosphere for guests.
- Manage and schedule staff for the Tasting Room, including training and tracking daily hours.
- Act as a professional representative and host/hostess, welcoming customers and educating them about our products.
- Guide staff in customer interactions and service, ensuring alignment with guest conversations.
- Oversee inventory management of Tasting Room cider, wine, and merchandise, including compiling weekly supply lists for operational needs.
- Actively participate in meetings with management to suggest improvements for the Tasting Room experience and discuss industry trends.
- Create and manage the yearly planning calendar, coordinating main events such as festivals, weddings, and other priority activities.
Required Skills and Qualifications:
- Strong interpersonal and communication skills with a customer-focused mindset.
- 3 to 4 day work week.
- Experience in team management and staff scheduling in a retail or hospitality setting.
- Knowledge of wines and ciders, or a willingness to learn about Two K products.
- Proficiency in inventory management and POS systems.
- Ability to work collaboratively with management and other departments to enhance the customer experience.
- Prior 4 – 7 years’ experience in the hospitality industry. Wage compensation is based on prior work experience: $18 – 25 per hour.
If you are passionate about wine and cider, enjoy working in a dynamic environment, and have a knack for delivering outstanding customer service, we encourage you to apply!
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 – 32 per week
Benefits:
Ability to Commute:
Ability to Relocate:
Work Location: In person