Tasting Room Brand Ambassador at Turtle Creek Vineyard & Turtle Creek Olives and Vines

Tasting Room Brand Ambassador

REPORTS TO: WINERY GENERAL MANAGER

POSITION SUMMARY:

Under the general direction of and the direct supervision of the General Manager/Tasting Room Manager, the Tasting Room Brand Ambassador is responsible for efficiently and effectively promoting the sale of wine, food menu items, merchandise and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience. All efforts are focused on attaining monthly sales goals while providing gracious hospitality to Wine Club members and guests, customers, and trade.

ESSENTIAL DUTIES:

· Greets all visitors to the Tasting Room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.

· Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of our wines.

· Is knowledgeable about wines, accurately describes wines, winemaking techniques, winery history, appellations, and unique aspects of wines.

· Effectively promotes and sells wine and Wine Club memberships to customers.

· Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.

· Must help prep and/or make customer food orders

· Completes daily opening and closing procedures 100% and within proper time requirements.

· Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.

· Participates in company-sponsored wine educational and development opportunities.

· Executes proper service and busing procedures.

· Participates and assists with special hospitality events that occur at the tasting room and winery.

· Washes and polishes glassware for Tasting Room.

· Maintains proper inventory levels for all tasting room products.

· Conducts weekly inventories (wine, food, merch, dry and paper goods)

· Responsible for following all TABC rules and Regulations

· Responsible for following all Proper Health Department Rules and Regulations

· Responsible for Following All Turtle Creek Policies and Procedures (See employee handbook)

· Other duties as assigned.

Requirements:

· Food managers or handlers Certificate

· TABC seller/server certificate

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 18 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Compensation Package:

• Bonus opportunities
• Commission pay
• Hourly pay

Schedule:

• Day shift

Ability to Commute:

• Kerrville, TX 78028 (Required)

Ability to Relocate:

• Kerrville, TX 78028: Relocate before starting work (Required)

Work Location: In person